In this experimental phase, the “Italian virtual official” will officially hold delegations on artificial intelligence and the digital transition. The virtual advisor will have a place in the cabinet and will be able to speak and express opinions.
The project aims to expand further by creating an “avatar mayor” to respond to citizens on social media, as well as by transferring repetitive tasks of civil status and urban planning under the management of artificial intelligence. Local authorities guarantee that there will be no staff cuts. The main goal is to free human employees from routine bureaucracy, having more time for training and to provide citizens with a more humane service.